Basi Bistro Italien, 77 avenue Shamrock, Montreal, QC

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Fair (2 Reviews)

Just had dinner here with my pregna »more

the food is very good, however the »more

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The Latest Review of Basi Bistro Italien

Sent on the 30^th of October, 2011

Just had dinner here with my pregnant wife and my sister and cousin. Me and my wife had bought a coupon online for a half price table dhote. My sister and cousin coincidentally had bought one too. Athough we noticed that it said max one per table we had made separate reservations (2 tables of 2next to each other) when arriving they sat us in a booth together so I assumed it wasn't a big deal. The waiter came we informed him we had coupons he said no problem we'll take it off the bill. When it came time to pay the waiter says that we can only use one coupon, saying he assumed we knew this. I told him about how we tried to inform him and he became very aggressive and went to get the owner. The owner was very rude and unprofessional. When I asked what the difference was that we sat at separate tables or shared one why we couldn't both use our coupons. He replied "don't tell me what to do in my restaurant. If this is not of value to you then don't buy the coupon." Getting all in my face and making a scene then storming off. This is the worst service I've ever had at a restaurant in my life and will never return.

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